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TERMS OF SERVICE

Welcome to IBM STORES.

By accessing and using this website, you agree to comply with these Terms of Service, as well as our Shipping Policy, Refund Policy, and Privacy Policy.

PRODUCTS & SERVICES

IBM STORES offers custom apparel, sportswear, hoodies, tracksuits, gym wear, racing suits, denim apparel, and other fashion products.

Product images are for illustration purposes only. Actual colors, print placement, and product appearance may vary slightly.

CUSTOM & PERSONALIZED PRODUCTS

Many products sold by IBM STORES are custom-made according to customer requirements.

Customers are responsible for providing accurate customization details, uploaded photos, names, text, measurements, and design information.

Once production has started, custom or personalized orders cannot be cancelled, modified, returned, or refunded unless the item arrives damaged, defective, or incorrect.

PRE-ORDER PRODUCTS

Some products are offered on a pre-order basis.

Production, shipping, and estimated delivery times are displayed on the product page.

By placing a pre-order, customers acknowledge and accept these timelines.

SHIPPING & DELIVERY

IBM STORES ships worldwide.

Delivery estimates are provided as a guide and may vary due to customs clearance, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

CUSTOMS, DUTIES & TAXES

All customs duties, import taxes, VAT, and other destination-country charges are the responsibility of the customer.

IBM STORES does not collect or pay these charges on behalf of customers.

RETURNS & REFUNDS

Returns and refunds are subject to our Refund Policy.

Custom-made and personalized products are generally not eligible for return unless received damaged, defective, or incorrect.

LIMITATION OF LIABILITY

IBM STORES shall not be responsible for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

CONTACT INFORMATION

IBM STORES

Sialkot, Punjab, Pakistan

Email: ibmindustrysportwear@gmail.com

WhatsApp: +92 307 3216941

Business Hours: Monday – Sunday

Customer Support Available 24/7

Response Time: Within 24 Hours

By using this website, you agree to these Terms of Service.