Algemene voorwaarden

TERMS OF SERVICE

IBM STORES operates as an online fashion, sportswear, and custom apparel store based in Sialkot, Pakistan.

By using this website and placing an order, you agree to our Terms of Service, Shipping Policy, Refund Policy, and Privacy Policy.

Custom Products

Many products sold by IBM STORES are custom-made and personalized according to customer requirements. Once production has started, custom orders cannot be cancelled, modified, or refunded unless the item arrives damaged, defective, or incorrect.

Pre-Order Products

Some products are offered on a pre-order basis. Production, shipping, and estimated delivery times are displayed on the product page. By placing a pre-order, customers agree to these timelines.

Customs & Import Duties

Customers are responsible for any customs duties, VAT, import taxes, or additional charges required by their country.

Returns & Exchanges

Returns and exchanges are subject to our Refund Policy. Personalized products are generally not eligible for return unless received damaged, defective, or incorrect.

Contact Information

IBM STORES

Sialkot, Punjab, Pakistan

Email: ibmindustrysportwear@gmail.com

WhatsApp: +92 307 3216941

Business Hours: Monday – Sunday

Customer Support Available 24/7

By using this website, you agree to these Terms of Service.